Privacy Policy
PILGRIMS TRAVEL AGENCY adheres to the DATA PRIVACY ACT of 2012 in managing personal data. Personal information relates to identifiable details about an individual (a natural person).
This policy outlines our methods for collecting, utilizing, revealing, and safeguarding your personal information. If we request specific information that identifies you when accessing your booking details, be assured this information will solely be utilized following this privacy policy.
This policy does not restrict or diminish any of your rights provided by the Act. PILGRIMS TRAVEL AGENCY adheres to a strict policy for safeguarding the privacy and security of information gathered from our customers and clients. We do not disclose your private personal information to unrelated third parties. Information is only disclosed with your permission, except for the specific purposes listed below, in compliance with all relevant laws. Kindly review this policy attentively. It provides crucial details regarding the management of your personal information.
WHAT PERSONAL INFORMATION DO WE GATHER?
We might acquire the subsequent details:
1. Complete name
2. Contact details such as residential address, email, work address, phone number (personal and business)
3. Additional relevant information and essential details for reservation and VISA processing
FROM WHOM DO WE GATHER YOUR PERSONAL INFORMATION
We gather personal data regarding you from:
YOU, when you share that personal information with us, whether through the website and associated services, during any registration or application procedure, through any interaction with us (such as a phone call or email), or when you reserve or buy our service/s.
Third parties where you have permitted this or the data is accessible to the public.
If feasible, we will gather personal information from you directly.
HOW YOUR PERSONAL INFORMATION IS UTILIZED
Your personal information will be utilized solely for the following reason:
In order to confirm your identity
To offer services for you
To promote our services to you, which includes reaching out to you electronically (e.g. via SMS, chat, or email)
To enhance the services that we offer.
To invoice you and to receive the payments.
To effectively reply and engage with you regarding issues and concerns
To safeguard and/or uphold our legal rights and interests, including defending against claims.
For any other purpose permitted by you or the ACT.
REVEALING YOUR PERSONAL DETAILS
We might share your personal details with:
Another firm in our group
Any enterprise that backs our services, including anyone who hosts or manages any foundational IT system or data center that we utilize to deliver the website or additional services.
An individual who can demand that we provide your personal details (e.g. a regulatory body)
Any additional individual permitted by the ACT or another regulation (e.g., a law enforcement body)
Any additional individual permitted by you
Please be aware that a company that backs our services might be situated outside the Philippines. This could indicate that your personal data is stored and managed outside the Philippines.
SAFEGUARDING YOUR PRIVATE DATA
We will implement appropriate measures to protect your personal information from loss, unauthorized access, or other forms of misuse.
We will not share, distribute, or lease your personal information to third parties unless we have your consent or are obligated by law.
OBTAINING AND AMENDING YOUR PERSONAL DATA
You have the right to access your easily retrievable personal information that we possess and to ask for a correction to your personal information, subject to specific refusal grounds outlined in the ACT. Prior to exercising this right, we will require proof to verify that you are the person to whom the personal data pertains.
Regarding a request for correction, if we find the correction sensible and can reasonably modify the personal information, we will proceed with the adjustment. If we do not implement the correction, we will take appropriate measures to indicate on the personal information that you requested a correction.
To exercise any of the aforementioned rights, please email us at sarapmagbiyahe@gmail.com. Your email must demonstrate your identity and outline the specifics of your request (for example, the personal details or the correction you seek).
INTERNET USE
Although we make efforts to ensure secure internet connections, sharing personal information online is done at your own risk.